Living Positive Victoria is committed to protecting and maintaining the privacy, accuracy and security of your personal information. We are required to safeguard the privacy of personal information, including sensitive and health-related information, of members, people who access our services and organisations we work with that we hold, collect and store under the Privacy and Data protection Act 2014 (Victoria) and Health Records Act 2001 (Victoria).
For information about how Living Positive Victoria manages personal information read our Privacy Statement and our full Privacy and Confidentiality Policy.
If you have any concerns or complaints, or if you think there has been a breach of your privacy please contact the Privacy Officer on 03 9863 8733. If you feel that the organisation has not dealt satisfactorily with your concerns, we will meet with you to discuss the matter further. If we have not replied within 30 days or if you are not satisfied with our response you may refer your complaint to:
Office of the Australian Information Commissioner (Commonwealth):
email: enquiries@oaic.gov.au
tel: 1300 363 992
fax: +61 2 9284 9666
or
Office of the Victorian Information Commissioner (Victoria)
Email: privacy@cpdp.vic.gov.au
Phone: 1300 666 444